NZ Motors 4WD’s Online Store

Effective Date: 04/09/2024

NZ Motors 4WD ("we," "us," or "our") is committed to protecting your privacy in accordance with New Zealand’s Privacy Act 2020. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our online store, purchase our products, or engage with us through other channels.

1. Collection of Personal Information

1.1 Types of Information Collected

We may collect the following types of personal information:

• Identification Information: Name, address, email address, and phone number.
• Transactional Information: Payment details, billing and shipping addresses, and purchase history.
• Technical Information: IP address, browser type, and device information when you visit our website.
• Communication Information: Records of your communications with us, including emails, phone calls, and messages.

1.2 Methods of Collection

We collect personal information in the following ways:

• Directly from You: When you create an account, place an order, sign up for newsletters, or contact us.
• Automatically: Through cookies and other tracking technologies when you browse our website.
• Third Parties: From payment processors, delivery services, and marketing partners.

2. Use of Personal Information

2.1 Purpose of Collection

We use your personal information for the following purposes:

• Order Processing: To process and deliver your orders and provide customer service.
• Communication: To send order confirmations, delivery updates, and promotional materials (if opted-in).
• Website Improvement: To analyze website traffic, improve our services, and customize your experience.
• Legal Compliance: To comply with our legal obligations, including record-keeping and reporting.

2.2 Marketing Communications

If you opt-in to receive marketing communications from us, we may use your personal information to inform you about promotions, new products, and other relevant updates. You can opt out of these communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

3. Disclosure of Personal Information

3.1 Third-Party Service Providers

We may share your personal information with third-party service providers who assist us with our business operations, such as payment processors, delivery services, and marketing agencies. These third parties are bound by confidentiality agreements and are only permitted to use your information for the purposes we specify.

3.2 Legal Obligations

We may disclose your personal information if required by law, or if we believe such disclosure is necessary to protect our rights, comply with legal proceedings, or safeguard the public.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the new owner.

4. Protection of Personal Information

4.1 Security Measures

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, firewalls, and secure access controls.

4.2 Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once your personal information is no longer needed, we will securely delete or anonymize it.

5. Your Rights

5.1 Access and Correction

You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete. To make a request, please contact us using the details provided below.

5.2 Withdrawal of Consent

You may withdraw your consent for us to use your personal information at any time. However, this may affect our ability to provide certain services to you.

5.3 Complaints

If you have any concerns about our handling of your personal information, please contact us using the details below. If we cannot resolve your concern, you have the right to lodge a complaint with the New Zealand Privacy Commissioner.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing behavior on our website. This helps us to enhance your user experience, analyze site traffic, and deliver targeted advertising. You can manage your cookie preferences through your browser settings.

7. International Transfers

If we transfer your personal information outside New Zealand, we will ensure that the recipient country has adequate data protection laws or that appropriate safeguards are in place to protect your privacy.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website, and the revised policy will apply to all personal information collected after the effective date of the change.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

NZ Motors 4WD
84 Lansford Crescent, Avondale 0600, Auckland
nzmotorssales@gmail.com
02102300450

NZ Motors 4WD's Team
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This Privacy Policy is legally binding under New Zealand law and ensures that both NZ Motors 4WD and our customers are treated fairly and in accordance with legal standards.